Shipping & Returns Policy

SHIPPING

Free Shipping
We offer Free Shipping on any purchase over $100.*
Please allow 48 hours for your order to process before it ships. Once it ships, your purchase will arrive in 7-10 business days, within the continental United States.

*If order total is under $25 after discounts/loyalty, shipping will be charged regardless of Loyalty Tier status.

EXPEDITED SHIPPING
$10 Flat rate for ground (3-6 business days) or $15 Flat Rate for 2-3 business day shipping within the continental United States (excluding HI and AK).

For International orders, please contact us at amolumieus@gmail.com.

  • Important Disclaimers:
    Please double-check your shipping address before shipping. We cannot replace packages sent to the wrong address.
    We cannot guarantee any changes can be made to orders, shipping addresses, and/or shipping speed after an order has been submitted.
    If you require a signature required, you must select a shipping option where it is stated. All signature-required shipping options are an additional $7 on top of the shipping speed. Our Free Shipping option is not eligible for a signature required option. Please make arrangements for the safe arrival of your parcel.
    Orders will be processed within 48 hours before shipping. Once shipped, your purchase will arrive within 7-10 business days (within the continental United States).
  • Note: Orders under $25 after discounts or loyalty, will be charged for shipping.
  • EXPEDITED SHIPPING
  • $10 for Ground (3-6 business days)
  • $15 for 2-3 Business Day Shipping within the continental US (excluding AK and HI).
  • For international orders, please contact us at amolumieus@gmail.com.
  • Important Disclaimers:
  • Please double-check your shipping address before submitting your order. We cannot replace packages sent to an incorrect address.
  • We cannot guarantee changes to orders, shipping addresses, or shipping speeds once the order is submitted.
  • If you require signature confirmation, please select an eligible shipping option. A signature confirmation fee of $7 will apply to eligible shipping methods.

Taxes & Duties

The customer is responsible for all custom fees and duties, including taxes, brokerage fees, and any other fees assessed prior to delivery. If a customer refuses to accept a package because of taxes and duties and the package is returned to us, the customer will still be liable for 25% of the original order cost, not to exceed $150 USD.

Pre Orders

All items on Pre Order will be notated on its product page with an estimated ship week. By purchasing an item on Pre Order, you are agreeing to the terms detailed here and on our FAQ page.

All items on Pre Order have varying estimated ship dates. You can also check your Pre Order item status here. Log in with the email you placed the order with. Pre Order estimated ship dates are approximations. If an item is delayed more than 10 days, we'll notify customers via email. Note: if you cancel an item on Pre Order and wish to reorder, you will be placed at the end of the queue, as all Pre Orders are fulfilled based on the order date priority.

Important Disclaimers

Please double-check your shipping address before shipping. We cannot replace packages sent to the wrong address.
We cannot guarantee any changes can be made to orders, shipping addresses, and/or shipping speed after an order has been submitted.
If you require a signature required, you must select a shipping option where it is stated. All signature-required shipping options are an additional $7 on top of the shipping speed. Our Free Shipping option is not eligible for a signature-required option. Please make arrangements for the safe arrival of your parcel.

RETURNS

We want you to love your items. If something doesn't work for you, we're happy to accept a return.

Knit Dresses: To be eligible for a return, the knit dress must be unworn, unwashed, and in its original condition with the tags still attached. If the tags have been removed, the dress shows signs of wear, or if it has been washed or damaged, it will not be accepted for return.

IN-STORE RETURNS
For items purchased in stores:
Because our selection changes so frequently, and many of our items are limited edition, we ask that you return new, unworn products purchased in-store with price tags still attached no later than two weeks (14 days) after the purchase has been made. These may be returned for store credit only.

ONLINE PURCHASE RETURN POLICY

Because you haven’t tried on these garments prior to purchase, we allow a refund when you send your unused items back to us within 14 days from receiving your shipment

Any return postmarked between 14 and 30 days from the date you received your package is only eligible for store credit. Any items received more than 30 days ago are not eligible for returns.

Only items in new, unworn condition with tags attached may be returned. Upon receipt of returned goods, we reserve the right to deny the return if the item/s do not meet the policy requirements above.

Refunds

If you're eligible for a refund, it can take up to 30 days to show up on your bank statement, depending on your bank provider. Most customers see it around 15 days.

Store Credit

If you're eligible for Store Credit in your return, you will receive it via an emailed Gift Card automatically upon your return being marked In Transit by your postal carrier.

Exchanges

If you're eligible for an exchange, your new exchanged order will process upon your return being marked In Transit by your postal carrier. Any dollar incentive to exchange cannot be transferred. It is exclusively available for that exchange.

Instant Exchanges

If you opt for an Instant Exchange, you are agreeing to be charged in full for your returned items if they are not marked In Transit by your postal carrier within 3 days of initiating your return.

More about Instant Exchanges: Customers who get an Instant Exchange enter their card information, which creates their exchange order immediately. We'll place a hold on the customer's card for $1 to get the card information. As soon as the product is in transit back to us, we remove the hold. Any customers who don't return the exchange product within 14 days of initiating the Return set will be charged for the new product.